If you're having problems with your download, or questions about your order, you're on the right page. First off, I know it's frustrating not having the downloads work the way they should. So let me thank you in advance for your patience. Please be assured I'll do everything I can to make sure you get your books.
Secondly, If you have any problems with the download and/or opening the book, don't worry, don't get upset. You aren't being cheated, and this isn't a scam. Computers, humans, and the internet aren't perfect.
For Paperbacks and/or .pdf's:
If you have a problem opening the .pdf's that go along with select paperbacks, or you didn't receive your order or your confirmation, you can contact me here: makingbiodieselbooks (at) gmail (dot) com
Please try to include as much information as you can to help us diagnosis the problem quickly. The more I know in the beginning, the quicker I can help you. If not, then we have to play "20 Questions" until I find out.
For problems with opening the Ebooks or the anti-theft software :
Free Support Solutions
In the event you have ANY problem downloading or opening the product file you have purchased, please send an email providing as much details as possible to:
makingbiodieselbooks (at)gmail (Dot) com
Our support team is standing by to provide you with prompt assistance.
You can also contact me personally at anytime with comments, questions, criticisms, etc. dsieg58 (at) gmail (dot) com